FTC Cracks Down on Mobile Phone Cramming

, Corporate Counsel

   | 3 Comments

The Federal Trade Commission announced its first case against mobile phone "cramming," going after defendants who allegedly took in millions by sending consumers pricey unauthorized text messages featuring horoscopes, love tips, and other information.

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What's being said

  • ELois P. Clayton

    ALERT!

    Not only did I have a LANDLINE phone bill for OVER $700.00, I received a message on my REACHOUT WIRELESS government phone, stating that my message box, was "at it's FULL(100%), capacity".

    This is IMpossible, for I use my government phone more WITTINGLY.

    I had to make MANY cals to my carrier(AT&T), which did NO good;eventually FORCING I to go to the office of the IAG and even then, I had to raise a millionaire dollars worth of HELL, to get this a matter corrected!

    I even had to get a police report taken out, to FORCE the phone company to REMOVE cost, for calls I did NOT make.

    I was THREATENED with a (FINAL) notice of DISconnection, if I didn't pay the bill, which I QUICKLY disputed, for I am a DISabled individual.

    I KNOW, that it's ILLEGAL, to disconnect services from ANY individuals;even utilities, in winter, but it's UNethical, to charge a person for services they did NOT receive OR use.

    I ALSO had a similar problem with 'CLEAR CHOICE',(an entity of AT&T), when I went into the AT&T store on LaSalle, to request a technician to visit my home to remove STATIC off my landland line and was ILLEGALLY set up with Clear Choice service and was actually billed $216.00 for this, charged for a NEW MOTUM and my phone service was interrupted for OVER a week, because of this FALSE activity by Clear Choice.

    They are working out of a AT&T store, which means that AT&T has to know, what they are doing.

    I had to take time out of my schedule to visit the COMMISSIONERS office, to put a STOP to this ill behavior from this communications service.

    PS: Idividuals should NOT panic, when falsely billed.

    Simply contact authorities and they will respond quicker than you think.

  • ELois P. Clayton

    ALERT!

    Not only did I have a LANDLINE phone bill for OVER $700.00, I received a message on my REACHOUT WIRELESS government phone, stating that my message box, was "at it's FULL(100%), capacity".

    This is IMpossible, for I use my government phone more WITTINGLY.

    I had to make MANY cals to my carrier(AT&T), which did NO good;eventually FORCING I to go to the office of the IAG and even then, I had to raise a millionaire dollars worth of HELL, to get this a matter corrected!

    I even had to get a police report taken out, to FORCE the phone company to REMOVE cost, for calls I did NOT make.

    I was THREATENED with a (FINAL) notice of DISconnection, if I didn't pay the bill, which I QUICKLY disputed, for I am a DISabled individual.

    I KNOW, that it's ILLEGAL, to disconnect services from ANY individuals;even utilities, in winter, but it's UNethical, to charge a person for services they did NOT receive OR use.

    I ALSO had a similar problem with 'CLEAR CHOICE',(an entity of AT&T), when I went into the AT&T store on LaSalle, to request a technician to visit my home to remove STATIC off my landland line and was ILLEGALLY set up with Clear Choice service and was actually billed $216.00 for this, charged for a NEW MOTUM and my phone service was interrupted for OVER a week, because of this FALSE activity by Clear Choice.

    They are working out of a AT&T store, which means that AT&T has to know, what they are doing.

    I had to take time out of my schedule to visit the COMMISSIONERS office, to put a STOP to this ill behavior from this communications service.

    PS: Idividuals should NOT panic, when falsely billed.

    Simply contact authorities and they will respond quicker than you think.

  • ELois P. Clayton

    ALERT! ALERT! ALERT! ALERT!

    From February, to April(2013), I had the SAME problem, with my REACHOUT WIRELESS government phone(which allows 250 FREE minutes/month).

    I noticed that another phone company was mentioned in this complaint, so with that, I feel that REACHOUT WIRELESS, should ALSO, be investigated, for obviously, this is a method used to get a consumer to purchase MORE minutes, which will cause their MOBILEphone bill, to be more costly.

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