2013 In-House Tech Survey
Our tech survey finds benefits—and security risks—in the BYOD movement.
"Having mobile devices and screens everywhere means more locations where corporate records could be located," says Mighell. "When an e-discovery request comes in, you might have to put a quarantine on every device or otherwise make sure the information on the device is secured. Most folks are trying to catch up on mobile devices, but they also have to think about information governance. You can't have mobile devices without having a plan."
There is also the issue of how documents are getting onto mobile devices. Does the company have its own internal process for access—for example, letting attorneys download what they need from a central repository? Or must lawyers go the DIY route, using third-party, often cloud-based solutions, like Dropbox—outside the company's reach and perhaps even its knowledge? "Lawyers want to access documents on their iPads . . . they want to annotate them, and so on," says Burney. "To me, that is one of the things that IT has to provide a way to do. Something that is seamless, secure, and under their control."
It's ironic, perhaps, that the same technology that promises to simplify life for attorneys is—for now, at least—complicating legal IT. But as the survey makes clear, mobile technology is playing both a larger and a more complex role within corporate legal departments. Coming up with the right policies to facilitate its benefits—and to mitigate its pitfalls—isn't just a wise strategy. It's essential.