Measuring Legal Department Success: 3 Key Metrics

, Corporate Counsel


If general counsel want to change legal department practices, it's important to be able to measure them. But it's not always obvious which metrics need to be tracked.

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What's being said

  • Domenick Di Cicco

    Good article. One other KPI that is helpful is the ratio of pre-litigation matters to litgated matters. The more you can bucket this to the LOBs or sub-lob the more insightful. This will help identify trends in litigation avoidance as well as trouble such as mass torts etc.

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