Corporations consider many different factors when deciding whether to hire a law firm. Security wasn't usually a major factor, and law firms used to fly under the radar when it came to questions about keeping client data secure. That has all changed.
The impact of technology on workplaces is far reaching. Businesses are introducing AI technology to perform functions previously undertaken by employees, whilst traditional business models are increasingly being challenged by unexpected competitors, utilizing technology to provide services in new and innovative ways (for example Uber challenging the traditional taxi industry or AirBNB the hospitality sector).
Months after Apple faced off with the FBI over an order to unlock an iPhone connected to the San Bernardino shooting investigation, Amazon.com Inc. was thrust center-stage in its own digital privacy debate when Arkansas prosecutors demanded data from a murder suspect's Echo device. Amazon initially objected to the demands last year, only to later grant access after the suspect consented to the release of the data. Speaking Thursday at a Consumer Federation of America conference in Washington, an in-house lawyer at Amazon stated flatly: "No, Echo is not spying on you."
"What gets measured gets managed," the late management consultant Peter Drucker reportedly said. But do corporate counsel get the data and reporting they need to effectively manage their litigation and e-discovery costs? A recent survey of chief legal officers suggests not, finding that there is a wide gap between the reporting they need and the reporting they get.